WhatsApp ERP · Sri Lanka · Pre-launch

Run your whole business through the one app your customers already use.

Relay turns every WhatsApp message into a structured order, invoice, COD reconciliation, and customer record. Built here, for here — Sinhala, Tamil, and English; Domex, Pronto and PickMe; LKR and cash on delivery.

No credit card. Free for small teams at launch.

01It listens

Every customer message, parsed. Every order, ready to send.

Your customers already know how to order — they send a WhatsApp message. Relay reads the message in Sinhala, Tamil, or English, matches products from your catalog, and drafts a reply with prices, delivery, and confirmation in one tap.

Trilingual parsing trained on Sri Lankan grocery, boutique, and spice-trade vocabularies.
AI drafts you approve, edit, or discard — never auto-sent without you.
Works inside the 24-hour WhatsApp window. Outside it, we prompt an approved template.

02It thinks

One queue. One glance. One tap to clear.

The inbox collapses into an action queue. Unread WhatsApp conversations, AI drafts awaiting your approval, orders pending confirmation, low stock, COD to settle — all in one card that tells you exactly what to do next.

Live counters update as WhatsApp events arrive — no page refresh needed.
Saffron accents mark what genuinely needs your attention. Nothing shouts for attention that doesn't need it.
Role-based views: owners see everything, staff see only what they can act on.

03It resolves

The conversation becomes a record you can actually run a business on.

Every confirmed order generates a line item, an invoice, a stock deduction, and a delivery handoff — linked back to the customer, their phone number, their district, and the exact WhatsApp thread. Nothing is typed twice.

Auto-generated PDF invoices in English, Sinhala, or Tamil.
COD reconciled against Domex, Pronto, PickMe and Kapruka pouches.
Customer profiles build themselves — segments, order history, credit limits.

04Built for here

Generic ERPs ship as if every business is American. Relay doesn't.

Trilingual, not Google-translated.

The UI ships in English, සිංහල and தமிழ். The AI that drafts replies reads Singlish and code-switched messages — because that’s how your customers actually type.

Domex, Pronto, PickMe, Kapruka.

Couriers wired up with real tracking, real COD reconciliation, real handoff windows. No Stripe, no DHL, no assumptions about how Sri Lankan delivery actually works.

LKR, COD, and lakhs.

Cash on delivery is the default, not an afterthought. Reports show numbers in lakhs and crores when that’s how you read them. Mobile wallets (Genie, mCash, eZ Cash) coming.

05Who uses Relay

Real Sri Lankan shops. Real operations. Real load.

Relay is pre-launch. The stories below describe the operators we’re building for — grocery shops, boutiques, and traders who already run on WhatsApp and need the back-office to catch up.

Nimal Perera

Pettah, Colombo 11

Nimal’s Spice House

Ceylon cinnamon, cardamom, cloves

~80 WhatsApp orders / week

His daughter used to copy WhatsApp orders into a ledger by hand each night. Now Relay drafts the replies and the ledger writes itself.

Sanduni Fernando

Nugegoda

Ceylon Thread

Handloom saris, kurta sets

~35 orders / week, 4 couriers

COD reconciliation used to take two hours every Friday across Domex and Pronto pouches. Now it takes twelve minutes and the numbers agree.

Arun Kumaraswamy

Wellawatte

Jaffna Provisions

Northern groceries & dry goods

~120 orders / week, trilingual

Customers message in Tamil, English, and a bit of Sinhala. The AI understands them all and his staff reply in whichever language the customer started.

Pre-launch · Early access list

We’re opening Relay to 50 Sri Lankan businesses first.

Leave your phone number and we’ll message you on WhatsApp when your district gets turned on. No credit card, no commitments — we want feedback, not revenue, for the first quarter.

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